Privacy Policy
Step Forward Health
Effective Date: January 1st, 2024
Step Forward Health ("we", "our", "us") operates the website https://stepforwardhealth.ca and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
1. Collection of Personal Information
We collect personal information that you voluntarily provide when you:
Contact us through our website, email, or phone.
Submit forms, such as donation forms, sign-up forms, or feedback forms.
Leave comments or upload media to our website.
This information may include your name, email address, phone number, IP address, and any other information you provide.
2. Use of Personal Information
The personal information we collect is used for the following purposes:
To respond to inquiries and provide services or information requested by you.
To manage event registrations and communications.
To process donations and issue tax receipts.
To improve our website and ensure its content is relevant and user-friendly.
To comply with legal obligations and regulatory requirements.
3. Disclosure of Personal Information
We do not sell or trade personal information to third parties. However, we may share your information in the following circumstances:
With service providers who assist us in managing our website and providing services (e.g., hosting providers or payment processors).
If required by law, such as to comply with a subpoena or legal process.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us understand how visitors use our site and improve its functionality. You can set your browser to refuse cookies, but this may limit your access to certain features of the website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, if you make a donation, we will retain your information for tax and accounting purposes.
6. Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to legal and regulatory obligations.
Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time.
To exercise these rights, please contact us at (778) 653-0832 or email info@stepforwardhealth.ca.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Step Forward Health
202-4840 Delta Street
Delta, BC V4K 2T6
Phone: (778) 653-0832
Email: info@stepforwardhealth.ca